Sprocket
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Brooklyn · Queens · Manhattan

Tap your broken appliance. Get it fixed today.

Senior expert + skilled hands. Same-day in Brooklyn, Queens & Manhattan.

Sunday — next-day 8am slot available

Call (718) 555-0100Book online

$100 diagnostic — credited to repair · 90-day warranty

Tell us more

We service most major appliances even if you don't see yours listed — wine coolers, range hoods, ice makers, and more. Give us a call and we'll let you know if it's in our wheelhouse.

Call (718) 555-0100
  • 24/7 answering
    Real person every call, day or night.
  • Published prices
    No surprises. See typical cost upfront.
  • Expert-led diagnosis
    Senior expert reviews before dispatch.
  • 90-day warranty
    Parts and labor, no quibbles.
  • Pay after install
    No payment for parts until installed.

From tap to fix

How it works

Three steps, no surprises. The expert briefs the technician before they leave.

  1. 1
    Tap your appliance
    Pick the symptom from the kitchen above. Takes 10 seconds.
  2. 2
    Senior expert briefs
    We review your case remotely and prep the technician before they arrive.
  3. 3
    Same-day repair, when possible
    Most fixes done same-visit. Rare parts ordered same-day — we follow up within 24 hours, no extra trip charge. Photo-verified before payment.

What we fix

Every major appliance, every major brand

Open prices, real warranties, brought to your door.

Real NYC homes

What our clients say

Verified after a paid repair. We don't publish reviews we couldn't earn.

  • “
    Saved our Sub-Zero in Brooklyn Heights — three other companies gave us run-around quotes. Sprocket showed up same day with the right part.
    — Sarah J., Brooklyn Heights
    Rated 5 out of 5 stars
  • “
    Washer started leaking on a Sunday morning. They called back in 4 minutes and had it fixed by noon. The price they quoted was the price we paid.
    — Daniel K., Park Slope
    Rated 5 out of 5 stars
  • “
    Honest about our 12-year-old dishwasher being on borrowed time — they fixed it and told us what to budget for replacement next year.
    — Maria R., Astoria
    Rated 5 out of 5 stars

Where we work

26 NYC neighborhoods

Brooklyn, Queens (Astoria, LIC, Sunnyside), and Manhattan below 110th. Premium and mid-market homes.

brooklyn

10 neighborhoods

  • Williamsburg
  • Park Slope
  • Brooklyn Heights
  • DUMBO
  • Greenpoint
  • Clinton Hill
  • +4 more

manhattan

12 neighborhoods

  • Upper East Side
  • Upper West Side
  • Chelsea
  • TriBeCa
  • Financial District
  • SoHo
  • +6 more

queens

4 neighborhoods

  • Astoria
  • Long Island City
  • Sunnyside
  • Sunnyside Gardens
See full service area →

Common questions

Things we get asked a lot

  • What does diagnostic cost?

    Our diagnostic fee is $100 and is fully credited toward the repair if you proceed.

  • Same-day service — really?

    Yes, in most cases. Call before 2pm and we'll have a technician at your door the same day across Brooklyn, Queens, and Manhattan below 110th.

  • What's covered by your 90-day warranty?

    If the same issue returns within 90 days of the repair, we come back free — no trip charge, no labor. Parts under manufacturer warranty are replaced at our cost.

  • Which brands do you service?

    Sub-Zero, Viking, Miele, Wolf, Thermador, Bosch, KitchenAid, Samsung, LG, GE, Whirlpool, and most others. Sealed refrigerant repairs (Freon work) require EPA 608 certification — we refer those jobs to a certified partner so you still get a same-day answer.

  • Where do you operate?

    Brooklyn, Queens (Astoria, LIC, Sunnyside), and Manhattan below 110th Street. See the Service Area page for the full list of neighborhoods.

Got a broken appliance?

Let's get it fixed today.

$100 diagnostic credited to repair · 90-day warranty on parts and labor.

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